Question 1

How do I register my team for a GBL tournament?

Accepted Answer

Head to the Tournaments page, choose your event, and click Register. You'll create a team profile, upload your roster, sign waivers, and pay the entry fee — all in one flow.

Question 2

What age divisions are available?

Accepted Answer

We offer divisions from U10 through U17 for both boys and girls, plus select co-ed showcase events. Specific divisions vary by tournament — check each event page for details.

Question 3

Can teams register for multiple tournaments?

Accepted Answer

Yes. Many programs compete in 5–8 GBL events per season. We offer multi-event packages with discounted entry when you register for three or more.

Question 4

When do registration deadlines close?

Accepted Answer

Most events close 14 days before tip-off, but premier showcases (Elite 64, Coast 2 Coast) sell out earlier. Register early to secure your spot.

Question 5

What's required to field a GBL team?

Accepted Answer

Each team needs a USAB-registered head coach, a minimum of 8 rostered players, signed waivers from each athlete's guardian, and proof of birth date for age verification.

Question 6

How do I update my roster?

Accepted Answer

Log in to your team dashboard at any time before the roster lock date (5 days before the event). Add or remove players, upload jersey numbers, and reprint your waivers.

Question 7

Are there uniform rules?

Accepted Answer

Each team must have matching home and away jerseys with visible 6-inch numbers on the back. No taped numbers. Coaches must wear closed-toe shoes on the bench.

Question 8

How are brackets determined?

Accepted Answer

Brackets are seeded by national power rankings, head-to-head history, and division. Released 7 days before tip-off and published on the event page.

Question 9

What happens if a game is delayed?

Accepted Answer

Delays are communicated immediately through the GBL Live app and on the event page. We make every effort to keep games within 30 minutes of scheduled tip-off.

Question 10

Are certified officials used at events?

Accepted Answer

Every GBL event uses state-certified or USAB-registered officials. NCAA Certified events use officials with collegiate-level experience.

Question 11

Are discounted hotel rates available?

Accepted Answer

Yes. GBL negotiates exclusive group rates with partner hotels near every venue. Rates are typically 20–35% below public pricing and include free parking and breakfast at most properties.

Question 12

How do I book tournament housing?

Accepted Answer

Visit the Housing page, select your tournament city, and choose from our partner hotels. Book directly through our portal to lock in the GBL group rate.

Question 13

Are teams required to stay at partner hotels?

Accepted Answer

For premier and showcase events with rebate programs, yes — teams must book through GBL's Stay-to-Play system. For standard events, partner hotels are optional but strongly recommended.

Question 14

Which tournaments are NCAA Certified?

Accepted Answer

Our Live Period events — Elite 64 Nationals, Coast 2 Coast Classic, and Summer Showcase Slam — are NCAA Certified for the corresponding live periods. Look for the gold NCAA badge on each event page.

Question 15

Will college coaches attend events?

Accepted Answer

All NCAA Certified events draw 200–600+ college coaches across D1, D2, D3, JUCO, and NAIA. Coach attendance lists are published 48 hours before tip-off.

Question 16

How does recruiting exposure work?

Accepted Answer

We partner with national recruiting services to distribute every player's profile, game film, and stats to subscribed college coaches. Standout performers are featured in our weekly recruiting newsletter.

Question 17

How do I get recruited at a GBL event?

Accepted Answer

Compete hard, hustle every possession, and let our partner recruiting services do the rest. Your stats, film, and profile are pushed to college coaches automatically — no extra fee.

Question 18

Do you provide game film?

Accepted Answer

Yes. Every NCAA Certified game is filmed and uploaded within 24 hours. Players can download their own clips and share them directly with college coaches.

Question 19

What payment methods are accepted?

Accepted Answer

We accept all major credit cards, ACH bank transfer, and team checks. Payment plans are available for entry fees over $400.

Question 20

Are registration fees refundable?

Accepted Answer

Refunds are issued in full up to 30 days before the event, 50% refund 14–29 days before, and no refund within 14 days. Weather cancellations are credited toward the next event.

Question 21

Can I make partial payments?

Accepted Answer

Yes. Any team registration over $400 qualifies for a 3-installment payment plan with no interest. Set it up at checkout.

Question 22

Are tickets required?

Accepted Answer

Most events are free for spectators. Premier showcases (Elite 64, Nationals) require a $10 weekend pass at the door, with kids 12 and under free.

Question 23

Is livestreaming available?

Accepted Answer

Every NCAA Certified court is livestreamed on the GBL Media platform. Subscribers also get on-demand replays, highlight reels, and downloadable game film.

Question 24

Can parents attend all games?

Accepted Answer

Absolutely. Parents and family are encouraged at all events. Premium courtside seating is available for purchase at premier events.

Question 25

Who do I contact for registration issues?

Accepted Answer

Email support@gblonline.com or use the live chat in your team dashboard. Average response time is under 2 hours during business hours.

Question 26

Where can I view schedules and brackets?

Accepted Answer

All schedules and brackets are live on the Tournaments page and inside the GBL Live app. Real-time score updates push to your phone for any team you favorite.

Question 27

I forgot my login. How do I recover my account?

Accepted Answer

Click 'Forgot Password' on the login page. If your email isn't recognized, contact support@gblonline.com and we'll verify your team.

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